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Overview

The TruePath interface consists of three main elements:
  • Design Area: The main workspace for creating and organizing your conversational graph.
  • Action Panel: An interface for adding and configuring the various available actions.
  • Navigation Toolbar: Access to essential features to optimize your design experience.
TruePath offers two types of actions to structure your conversational graphs: global actions and step nodes.

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Design Interface

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Creating a Graph

To create your conversational graph:
  1. Adding Global Actions: Use the + Add a Global Action button to integrate cross-cutting behaviors.
  2. Step-by-Step Construction: Click + Add a Step to add sequential steps to your graph.
  3. Interconnecting Nodes: Connect different elements to create the desired conversational logic by adding transitions.

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Action Toolbar

The action toolbar offers several features located at the top right of the panel.

Delete

Deletes the action currently being edited.

Enable/Disable

Allows you to enable or disable the currently edited global action. It will not be visible to the agent.

Main Node

Allows you to set the currently edited node as the main node. If the node is set as the main node, each prompt node will automatically benefit from an implicit transition to this base prompt. Without a main node, prompt nodes will need to define an explicit transition to another node and will not have a default output.
Only one main node is allowed per graph.
The toolbar located at the bottom left of the interface offers several essential features to optimize your design experience:

Zoom +

Increases the zoom level for precise work on the details of your graph.

Zoom -

Decreases the zoom level for an overview of your conversational graph.

Auto Fit

Automatically adjusts the view to display your entire graph within the workspace.

Auto Arrange

Harmoniously rearranges the graph in the workspace.
These tools allow you to navigate efficiently through complex graphs with many nodes and connections, ensuring a smooth design experience regardless of the size of your project.

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Best Practices

Organize your graph logically by grouping similar actions and using explicit names to facilitate maintenance.
Always test your graphs before publication to ensure all conditional branches work correctly.
TruePath transforms the creation of complex conversational agents into a visual and intuitive process, allowing you to quickly deploy intelligent phone solutions tailored to your business needs.