Getting Started
Welcome to Volubile
What is Volubile?
Volubile develops voice telephone agents that leverage advanced AI language models to handle large-scale incoming and outgoing calls. Our technology enables the creation of natural and effective conversations between your systems and your customers.Volubile voice agents understand natural language and adapt to the context of the conversation, providing an
experience similar to a human interaction.
Types of Available Agents
Incoming Agents
Answer customer calls and handle their requests with advanced contextual understanding.
Outgoing Agents
Initiate calls to your customers for targeted campaigns, reminders, or notifications.
Key Features
Natural Language Understanding
Natural Language Understanding
Volubile agents are powered by advanced language models that comprehend the subtleties of human conversation,
intentions, and varied contexts.
Management of Complex Conversations
Management of Complex Conversations
Our agents can handle branching conversation scenarios, ask precise questions, and tailor their responses based
on the context of the exchange.
Integration with Your Systems
Integration with Your Systems
The agents easily integrate with your existing CRMs, databases, and APIs to access relevant information during
conversations.
Advanced Customization
Advanced Customization
Tailor the tone, style, and knowledge of your agents to perfectly reflect your brand and industry.
Common Use Cases
1
Automated Customer Service
Handle frequent requests without human intervention and provide 24/7 support to your customers.
2
Lead Qualification
Identify and qualify prospects via phone on a large scale before transferring the most promising leads to your
sales team.
3
Confirmations and Reminders
Send appointment reminders, confirm bookings, or inform your customers of important updates.
4
Satisfaction Surveys
Collect customer feedback over the phone in a conversational and natural manner.
Benefits for Your Business
Scalability
Handle fluctuating call volumes without recruitment or training constraints.
24/7 Availability
Provide continuous service to your customers, regardless of the day or hour.
Consistency
Ensure a consistent quality of service across all your customer touchpoints.
Actionable Data
Analyze every conversation to improve your service and make informed decisions.
Cost Reduction
Decrease your operational costs while increasing your processing capacity.
Enhanced Experience
Provide instant and personalized responses to your customers.
Technical Operation
Volubile voice agents operate through an advanced architecture combining several technologies:- Telephony: Communication with telephone systems via phone numbers or SIP protocols.
- Speech Recognition (STT): Accurate conversion of customer speech into text.
- Natural Language Understanding (NLU): Analysis of intention and context.
- Advanced Language Models: Generation of relevant and contextual responses.
- Text-to-Speech (TTS): Transformation of text into natural speech.
- API Integration: Bidirectional communication with your information systems.
All our technologies are hosted in secure environments and comply with current regulations (GDPR, etc.).
Getting Started
Learn how to integrate and manage powerful automated call agents within your system.Product Discovery
Navigate through your product journey with step-by-step guidance.
Agents
Learn how to set up agents for effective and personalized conversations.
Telephony
Get answers regarding telephony configuration, SIP protocols, and call routing.
Integrations
Discover how to connect your tools through APIs, webhooks, and integrations for all types of tools.
API Reference
Seamlessly integrate Volubile’s API into your existing systems.
Webhooks
Set up real-time notifications to update your system when calls are completed.