# Documentation

## Docs

- [Get an agent](https://docs.volubile.ai/api-reference/agents/get.md)
- [List agents](https://docs.volubile.ai/api-reference/agents/list.md)
- [Update an agent](https://docs.volubile.ai/api-reference/agents/patch.md)
- [Issue a bearer token](https://docs.volubile.ai/api-reference/auth/create-token.md): Issues a short lived JWT Bearer token from a valid API key.
- [Authentication](https://docs.volubile.ai/api-reference/authentication.md)
- [Create bulk calls](https://docs.volubile.ai/api-reference/bulk/create.md)
- [Create a call](https://docs.volubile.ai/api-reference/calls/create.md)
- [Get a call](https://docs.volubile.ai/api-reference/calls/get.md)
- [Get recording of a call](https://docs.volubile.ai/api-reference/calls/get-recording.md)
- [Get transcript of a call](https://docs.volubile.ai/api-reference/calls/get-transcript.md)
- [List calls](https://docs.volubile.ai/api-reference/calls/list.md)
- [Create a campaign](https://docs.volubile.ai/api-reference/campaigns/create.md)
- [Get a campaign](https://docs.volubile.ai/api-reference/campaigns/get.md)
- [Update campaign status](https://docs.volubile.ai/api-reference/campaigns/update-status.md)
- [Rate limiting](https://docs.volubile.ai/api-reference/rate-limiting.md)
- [Welcome to Volubile](https://docs.volubile.ai/en.md)
- [Changelog](https://docs.volubile.ai/en/changelog/2026.md): New releases and improvements
- [API](https://docs.volubile.ai/en/integrations/api.md): The Volubile platform offers a comprehensive API that allows you to integrate voice agent functionalities into your existing applications and systems.
- [Introduction](https://docs.volubile.ai/en/integrations/intro.md)
- [Webhook](https://docs.volubile.ai/en/integrations/webhooks.md): Webhooks provide instant notifications when your phone calls are completed.
- [Connections](https://docs.volubile.ai/en/integrations/workflows/connections.md): Connections are the foundation of your integrations, allowing Volubile to securely exchange data with your third-party applications.
- [Connectors](https://docs.volubile.ai/en/integrations/workflows/connectors.md): Volubile lets you connect your agents to over 650 tools!
- [Failover workflow](https://docs.volubile.ai/en/integrations/workflows/failover.md): Failover workflows allow you to define a custom error management strategy before the call for your inbound agents.
- [Workflow during the Call](https://docs.volubile.ai/en/integrations/workflows/live-call.md): Workflows during the call allow your Volubile agent to access external data and execute actions in real-time during the conversation. This feature significantly enhances your agent’s capabilities.
- [Post-Call Workflow](https://docs.volubile.ai/en/integrations/workflows/post-call.md): Post-call workflows allow for automated actions to be executed after the end of a phone conversation managed by your Volubile agent. This feature is essential for processing collected data, analyzing conversations, and integrating with your external systems.
- [Pre-Call Workflow](https://docs.volubile.ai/en/integrations/workflows/pre-call.md): Pre-call workflows allow you to execute automated actions right before a call is established.
- [Key concepts](https://docs.volubile.ai/en/key-concepts.md)
- [Failover](https://docs.volubile.ai/en/product/agents/actions/failover.md): Failover ensures service continuity for your inbound agents in case of pre-call errors.
- [Introduction](https://docs.volubile.ai/en/product/agents/actions/intro.md): Actions significantly enhance the contextual intelligence of your voice agent, transforming it into a comprehensive solution capable of dynamically adapting to every situation.
- [During the call](https://docs.volubile.ai/en/product/agents/actions/live-call.md): Once the call starts and throughout its duration, you can equip your agent with numerous actions.
- [After the call](https://docs.volubile.ai/en/product/agents/actions/post-call.md): Once the communication is complete, post-call actions can be executed to ensure necessary follow-ups: automatic sending of confirmation emails, synchronization with your management system, updating databases, and other integration processes.
- [Before the call](https://docs.volubile.ai/en/product/agents/actions/pre-call.md): During the ringing interval, you can trigger preliminary actions such as caller identification, retrieving essential contextual information to prepare the agent for the interaction, or dynamically modifying the configuration based on the caller's profile or call context.
- [Configuration history](https://docs.volubile.ai/en/product/agents/configuration-history.md): Configuration history allows you to track all changes made to your agent, view previous versions, and restore old configurations.
- [Agent Duplication](https://docs.volubile.ai/en/product/agents/duplication.md): The duplication feature allows you to quickly create a new agent based on an existing agent, maintaining its settings and configurations. This option is particularly useful when you want to deploy multiple agents with similar characteristics.
- [Dynamic configuration](https://docs.volubile.ai/en/product/agents/dynamic-configuration.md)
- [General Configuration](https://docs.volubile.ai/en/product/agents/general-configuration.md): This section allows you to define the fundamental parameters that identify and configure your Volubile agent.
- [Introduction](https://docs.volubile.ai/en/product/agents/intro.md): The Volubile platform offers two distinct approaches to configure the behavior of your voice call agents, each tailored to specific needs and varying levels of complexity: `Standard` mode and `TruePath` mode.
- [Voice Recognition](https://docs.volubile.ai/en/product/agents/stt.md): Improve the accuracy of voice recognition by configuring homophones in your Volubile agent
- [Telephony](https://docs.volubile.ai/en/product/agents/telephony.md): Configure the telephony settings for your voice agent, whether it is incoming or outgoing, by establishing the necessary connections for your agent to receive or make calls.
- [Text-to-Speech](https://docs.volubile.ai/en/product/agents/tts.md): Configuration of voices for your phone agents
- [Consumption](https://docs.volubile.ai/en/product/billing.md): This section allows you to view and manage all your consumption information on the Volubile platform.
- [Call Dashboard](https://docs.volubile.ai/en/product/calls.md): The call dashboard provides you with a complete and detailed view of all calls handled by your Volubile voice agents.
- [Call Details](https://docs.volubile.ai/en/product/calls/call-details.md): The call details allow you to view the call metadata, the exchanges between the voice agent and the client, as well as all the information extracted during the conversation.
- [Classification](https://docs.volubile.ai/en/product/calls/classifiers.md): Classifiers are an essential element of the Volubile platform that allow you to categorize and label the conversations handled by your voice agents. This precise configuration helps you effectively analyze your agents' performance and understand your customers' needs.
- [Data Extraction](https://docs.volubile.ai/en/product/calls/extractors.md): Extractors are a key feature of Volubile that enables your voice agents to identify and automatically collect specific information during phone conversations.
- [Campaigns](https://docs.volubile.ai/en/product/campaigns.md): The Campaigns section allows you to manage your automated outbound telephone communications on the Volubile platform. Precisely configure who you are contacting, when you are calling, and how many attempts are made for each contact.
- [Contacts](https://docs.volubile.ai/en/product/contacts.md): The Contacts section allows you to view and manage all your phone interactions, grouped by phone number, providing a comprehensive view of your communication history.
- [Dashboard](https://docs.volubile.ai/en/product/dashboard.md): Comprehensive view of your call center's performance
- [Profile](https://docs.volubile.ai/en/product/profile.md): Managing personal information and account settings
- [Writing and Optimizing](https://docs.volubile.ai/en/product/prompt.md): A guide on the fundamental principles and best practices for creating high-performance prompts for Volubile voice agents.
- [Answering machine](https://docs.volubile.ai/en/product/prompt/answering_machine.md): An algorithm automatically detects answering machines for outbound agents. It is possible to customize a message to be left in case of an answering machine.
- [Context](https://docs.volubile.ai/en/product/prompt/context.md): The context encompasses the dynamic information accessible to the agent during a call, which is crucial for personalizing the interaction and improving the user experience. This data enriches the voice agents' prompts through templating and is also transmitted during workflow-type actions during the…
- [Templating](https://docs.volubile.ai/en/product/prompt/templating.md): Volubile allows the use of contextual variables to make prompts adaptable and relevant during conversations. This method transforms static prompts into intelligent instructions that respond to the specifics of each interaction, thanks to the use of Jinja templating.
- [Data Source (RAG)](https://docs.volubile.ai/en/product/rag.md): The **RAG** (Retrieval-Augmented Generation) feature allows you to enrich your Volubile agents with your own reference documents. Easily import files, edit question/answer pairs, and then integrate this knowledge into your conversational agent's configuration.
- [Customer Settings](https://docs.volubile.ai/en/product/settings/platform.md): Configure the default preferences for your customer account in Volubile
- [Tags](https://docs.volubile.ai/en/product/settings/tags.md): Tags are an essential tool for effectively organizing and categorizing phone calls on the Volubile platform. They allow descriptive labels to be associated with calls, making it easier to sort, track, and analyze them.
- [Users](https://docs.volubile.ai/en/product/settings/users.md): Manage the users who can access the back office of your Volubile platform
- [Global Actions](https://docs.volubile.ai/en/product/truepath/global-actions.md): Global actions can be accessed from any point in your graph and allow you to manage the cross-cutting behaviors of your agent.
- [Introduction](https://docs.volubile.ai/en/product/truepath/intro.md): TruePath is an advanced feature of the Volubile platform that allows you to design and deploy complex and deterministic conversational graphs for your voice telephony agents. This intuitive graphical interface offers granular control over your agents' behavior through a system of interconnected node…
- [Step Nodes](https://docs.volubile.ai/en/product/truepath/step-nodes.md): Steps are available when building your graph and offer specialized features.
- [Variables and Data Selector](https://docs.volubile.ai/en/product/truepath/variables-and-data-selector.md): TruePath integrates a sophisticated variable management system that allows for the capture, storage, and reuse of information throughout the conversational graph. This system facilitates the creation of personalized and dynamic interactions by enabling agents to access data collected during previous…
- [Quick Start](https://docs.volubile.ai/en/quickstart.md): Discover how to set up and fully leverage the capabilities of the Volubile platform for your phone conversation agents. This guide will walk you through making your first calls and analyzing interactions step by step.
- [Incoming Calls](https://docs.volubile.ai/en/telephony/incoming-calls.md): The Volubile platform allows you to integrate our AI voice agents into your existing phone infrastructure to manage your incoming calls. This page presents the different integration methods available.
- [Outbound Calls and Call Transfers](https://docs.volubile.ai/en/telephony/outgoing-calls.md): The Volubile platform allows you to integrate our AI voice agents into your existing telephone infrastructure to manage your outbound calls. This page presents the different available integration methods.
- [Phone Numbers](https://docs.volubile.ai/en/telephony/phone-numbers.md): Visualization of the phone numbers assigned to your account

## OpenAPI Specs

- [openapi](https://docs.volubile.ai/api-reference/openapi.json)

## Optional

- [API Reference](https://docs.volubile.ai/api-reference/authentication)