The main interface displays all contacted phone numbers, along with essential information for each entry:
Column Description Number Phone number of the contact Last Call Date and time of the last interaction Number of Calls Total communications made with this number Tags Organizational labels (not filled in by default) Actions Quick access buttons for details or to initiate a call
Interaction Details By clicking on the expand arrow
Each entry in the history includes:
Field Description Agent Identifier of the AI agent who handled the call Date Precise timestamp of the interaction Duration Total communication time Status Current state of the call (In Progress, Completed, etc.) Classifier Classification of the call (e.g., None) Tags Labels associated with this specific interaction Context Relevant contextual information
Make a Call To quickly contact an existing number, click on the phone icon
Call Setup Parameter Description Agent AI agent who will manage the communication Number Automatically pre-filled with the selected contact’s number
Productivity Features Advanced Search Use the search bar located in the header to quickly filter your contact list. The search activates automatically after typing three characters.
For more precise searches, you can also filter by call status, date, or agent who managed the interaction.
You have the option to export call data for contacts in .xlsx format by clicking the download button in the upper right corner of the table.
Data export is limited to 30,000 rows. Use filters to narrow down your request.
