The main interface displays all contacted phone numbers, along with essential information for each entry:
Interaction Details
By clicking on the expand arrow to the right of an entry, a detailed panel opens, presenting the complete history of communications with that contact.
Each entry in the history includes:
Make a Call
To quickly contact an existing number, click on the phone icon in the Actions column. A modal window will appear to set up your call:
Call Setup
Productivity Features
Advanced Search
Use the search bar located in the header to quickly filter your contact list. The search activates automatically after typing three characters.
For more precise searches, you can also filter by call status, date, or agent who managed the interaction.
You have the option to export call data for contacts in .xlsx format by clicking the download button in the upper right corner of the table.
Data export is limited to 30,000 rows. Use filters to narrow down your request.