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From an agent’s Database tab, select the knowledge sources this agent can draw on to build its answers, through Retrieval Augmented Generation (RAG).
Selecting the agent's data sources

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Selecting sources

The page mirrors your entire knowledge base — Documents and Web pages — with a checkbox in front of each source.
ElementDescription
Tick a sourceThe source becomes available to this agent.
Multiple selectionYou can enable as many documents and web pages as needed.
No box tickedNo source is attached to the agent: it will not use RAG.
The selection is specific to each agent. It does not change the base content or other agents. Remember to save the agent configuration to apply your changes.
Retrieval Augmented Generation (RAG) is a technique that allows your agent to access specific information stored in an external knowledge base to enrich its responses with accurate and contextual data.
Importing documents, adding web pages and editing fragments are managed from the Database page, shared across the customer.