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Documentation Index

Fetch the complete documentation index at: https://docs.volubile.ai/llms.txt

Use this file to discover all available pages before exploring further.

The Volubile AI Assistant is accessible from various places in the platform, depending on which page you are on.

Editor

Writes and edits the prompts of your voice agents.

Analyst

Analyzes a call in detail and identifies the root causes of unexpected behaviors.

Documentation

Answers your questions based on the Volubile documentation.

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Prompt creation and editing

By opening the Volubile AI Assistant from an agent prompt, it guides the creation and editing of prompts based on the agent architecture (Standard or TruePath), the business context, and the desired tone. Capabilities:
  • Structure a complete prompt (agent identity, scenarios, etc.) from a use case description
  • Adapt the language register to the context (B2B, B2C, formal, conversational)
  • Modify an existing prompt by applying grouped and consistent changes
  • Identify missing information before generating content
When editing a prompt, the assistant systematically retrieves the current state of the prompt before any modification to avoid version conflicts.
Access: from the agent’s prompt editor, in the toolbar.
  • Standard agent: Agent configuration → Prompt section → “Prompt Configuration” text area
  • TruePath agent (global): Agent configuration → TruePath section → General behavior → “Global prompt Configuration” text area
  • TruePath agent (node): Agent configuration → TruePath section → Prompt-type node → “Prompt” text area

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Call analysis

The Volubile AI Assistant can analyze calls. Given a call’s detail view, it reconstructs the event timeline, correlates logs, agent states during the call, and the transcript to explain why the agent produced a specific response at a specific moment. Capabilities:
  • Identify the conversation turns at the origin of an unexpected behavior
  • Analyze the conversation turn and find the root cause of the issue
  • Highlight inconsistencies between the agent configuration and its observed behavior
  • Produce a structured analysis backed by evidence from the call data
When using this capability, the assistant does not modify any data. It operates exclusively in read-only mode.
Access: from the call detail page, via the Analyze call button in the top-right corner.

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Documentation

The Volubile AI Assistant can answer your questions about the Volubile platform based on the official documentation. Capabilities:
  • Answer questions about platform features and behavior
  • Locate documentation pages matching a specific need
  • Provide answers accompanied by links to their sources
Responses are always grounded in the Volubile documentation. The assistant does not generate content beyond what it contains.
Access: from any page in the platform, via the button in the bottom-right corner. assistant