> ## Documentation Index
> Fetch the complete documentation index at: https://docs.volubile.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Post-Call Workflow

> Post-call workflows allow for automated actions to be executed after the end of a phone conversation managed by your Volubile agent. This feature is essential for processing collected data, analyzing conversations, and integrating with your external systems.

<Tip>
  This feature is not enabled by default. Please contact <a href="https://support.volubile.ai" target="_blank">support</a> to activate it on your account.
</Tip>

<Info>
  The post-call workflow is automatically triggered at the end of each call and has complete data from the
  call: Transcription, classification, extraction, and context.
</Info>

## Configuring a Post-Call Workflow

<Steps>
  <Step title="Access the Trigger">
    In the workflow trigger **Post-call trigger**: click on **Load sample data**.
  </Step>

  <Step title="Prepare Sample Data">
    Copy and paste the result into the **Sample data** field.
  </Step>

  <Step title="Configure Actions">
    Add the actions you want to execute (integrations with external APIs, webhooks, etc.).
  </Step>
</Steps>

<Warning>
  Unlike workflows during the call, post-call workflows do not need to configure return data. They are designed to process information and trigger external actions.
</Warning>

<Tip>
  Post-call workflows are particularly effective for automating administrative tasks that your human agents would normally perform after a call.
</Tip>

<Card title="Configure Actions After the Call" icon="bolt" href="../../product/agents/actions#actions-after-the-call" horizontal />