Get transcript of a call

curl --request GET \
  --url https://api.eu.volubile.ai/v1/calls/{id}/transcript \
  --header 'X-Api-Key: <api-key>'

{
  "action": "RING",
  "time": "2024-07-30T14:35:00Z",
  "actor": "UNKNOWN",
  "message": "Hello, how can I help you?"
}

GET

calls

{id}

transcript

Get transcript of a call

curl --request GET \
  --url https://api.eu.volubile.ai/v1/calls/{id}/transcript \
  --header 'X-Api-Key: <api-key>'

{
  "action": "RING",
  "time": "2024-07-30T14:35:00Z",
  "actor": "UNKNOWN",
  "message": "Hello, how can I help you?"
}

X-Api-Key

string

header

required

Your API key.

string<uuid>

required

action

enum<string>

Action type of the transcript

Available options:

RING,

ANSWER,

HUMAN_SPEAK,

AGENT_SPEAK,

ANSWERING_MACHINE_BEEP,

HANG_UP,

TRANSFER_CALL

time

string<date-time>

Timestamp of the transcript action.

Format: UTC time - yyyy-MM-dd'T'HH:mm:ss'Z'

Example:

"2024-07-30T14:35:00Z"

actor

enum<string>

Actor of the transcript

Available options:

UNKNOWN,

HUMAN,

AGENT,

ANSWERING_MACHINE

message

string

Message content of the transcript

Example:

"Hello, how can I help you?"

⌘I