GET
/
v1
/
calls
/
{id}
curl --request GET \
  --url https://api.eu.volubile.ai/v1/calls/{id} \
  --header 'X-Api-Key: <api-key>'
{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "agentId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "phone": "+33612345678",
  "type": "INBOUND",
  "duration": 360,
  "startTime": "2024-07-30T14:35:00Z",
  "endTime": "2024-07-30T14:41:00Z",
  "anonymous": true,
  "status": "IN_PROGRESS",
  "extractors": [
    {
      "name": "customer",
      "value": [
        {
          "name": "firstname",
          "value": [
            "John"
          ]
        },
        {
          "name": "lastname",
          "value": [
            "Doe"
          ]
        },
        {
          "name": "address",
          "value": [
            "123 Main St"
          ]
        }
      ]
    },
    {
      "name": "example",
      "value": [
        "example1"
      ]
    }
  ],
  "extractedData": {
    "customer": {
      "firstname": "John",
      "lastname": "Doe",
      "address": "123 Main St"
    },
    "example": "example1"
  },
  "classifiers": [
    {
      "name": "Customer's request",
      "value": "Refund",
      "type": "PRIMARY"
    },
    {
      "name": "Sentiment",
      "value": "Positive",
      "type": "SECONDARY"
    }
  ],
  "classificationData": {
    "Customer's request": "Refund",
    "Sentiment": "Positive"
  },
  "context": {
    "firstName": "firstname",
    "lastName": "lastname",
    "orderNumber": "5HZ99FRT",
    "system": {
      "phone": "+33612345678"
    }
  },
  "recorded": true,
  "summary": "Discussed project requirements and next steps.",
  "created": "2024-07-30T14:45:00Z"
}

Authorizations

X-Api-Key
string
header
required

Your API key.

Path Parameters

id
string
required

Unique identifier of the call

Response

200
application/json
OK

The response is of type object.