Calls
Get a call
Calls
Get a call
GET
/
v1
/
calls
/
{id}
curl --request GET \
--url https://api.eu.volubile.ai/v1/calls/{id} \
--header 'X-Api-Key: <api-key>'
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agentId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"phone": "+33612345678",
"type": "INBOUND",
"duration": 360,
"startTime": "2024-07-30T14:35:00Z",
"endTime": "2024-07-30T14:41:00Z",
"anonymous": true,
"status": "IN_PROGRESS",
"extractors": [
{
"name": "customer",
"value": [
{
"name": "firstname",
"value": [
"John"
]
},
{
"name": "lastname",
"value": [
"Doe"
]
},
{
"name": "address",
"value": [
"123 Main St"
]
}
]
},
{
"name": "example",
"value": [
"example1"
]
}
],
"extractedData": {
"customer": {
"firstname": "John",
"lastname": "Doe",
"address": "123 Main St"
},
"example": "example1"
},
"classifiers": [
{
"name": "Customer's request",
"value": "Refund",
"type": "PRIMARY"
},
{
"name": "Sentiment",
"value": "Positive",
"type": "SECONDARY"
}
],
"classificationData": {
"Customer's request": "Refund",
"Sentiment": "Positive"
},
"context": {
"firstName": "firstname",
"lastName": "lastname",
"orderNumber": "5HZ99FRT",
"system": {
"phone": "+33612345678"
}
},
"recorded": true,
"summary": "Discussed project requirements and next steps.",
"created": "2024-07-30T14:45:00Z"
}
Authorizations
Your API key.
Path Parameters
Unique identifier of the call
Response
200
application/json
OK
The response is of type object
.
curl --request GET \
--url https://api.eu.volubile.ai/v1/calls/{id} \
--header 'X-Api-Key: <api-key>'
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"agentId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"phone": "+33612345678",
"type": "INBOUND",
"duration": 360,
"startTime": "2024-07-30T14:35:00Z",
"endTime": "2024-07-30T14:41:00Z",
"anonymous": true,
"status": "IN_PROGRESS",
"extractors": [
{
"name": "customer",
"value": [
{
"name": "firstname",
"value": [
"John"
]
},
{
"name": "lastname",
"value": [
"Doe"
]
},
{
"name": "address",
"value": [
"123 Main St"
]
}
]
},
{
"name": "example",
"value": [
"example1"
]
}
],
"extractedData": {
"customer": {
"firstname": "John",
"lastname": "Doe",
"address": "123 Main St"
},
"example": "example1"
},
"classifiers": [
{
"name": "Customer's request",
"value": "Refund",
"type": "PRIMARY"
},
{
"name": "Sentiment",
"value": "Positive",
"type": "SECONDARY"
}
],
"classificationData": {
"Customer's request": "Refund",
"Sentiment": "Positive"
},
"context": {
"firstName": "firstname",
"lastName": "lastname",
"orderNumber": "5HZ99FRT",
"system": {
"phone": "+33612345678"
}
},
"recorded": true,
"summary": "Discussed project requirements and next steps.",
"created": "2024-07-30T14:45:00Z"
}